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Patient Navigator

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Position Details

Position Information

Recruitment/Posting Title Patient Navigator
Job Category Staff & Executive - Healthcare - Medical and Patient Services
Department NJMS-Medicine-Infectious Diseases

New Jersey’s academic health center, Rutgers Biomedical and Health Sciences (RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University–New Brunswick and collaborating universitywide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research.

Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers.

Our clinical and academic facilities are located throughout the state—at Rutgers University–New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark’s University Hospital in Newark, and other affiliates.

Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.

Posting Summary

Rutgers New Jersey Medical School is seeking a Patient Navigator for the Department of Medicine – Division of HIV Counseling, Testing, and Referral Services. The primary purpose of the Patient Navigator is to administer HIV Counseling, Testing and Referral Services in various settings on the Newark campus and recruiting and maintaining a caseload of clients for the Pre-Exposure Prophylaxis (PrEP) Program. Oversees the development and expansion of the PrEP resources including but not limited to education, engagement, enrollment, patient navigation and adherence counseling. Actively participates in community engagement as it relates to HIV Testing and promotion of the PrEP Program.

  • Promotes goals and objectives, internally and externally for HIV and Hepatitis C Counseling, Testing and Referral Services (CTRS) for the Rutgers Newark campus and Essex County.
  • Conducts quality controls daily and weekly.
  • Engages and links newly identified HIV-infected patients into care and treatment.
  • Collects, records, maintains database and files client data.
  • Provides assistance to clients in finding a medical provider and navigating through medication payment options including prior authorizations, patient assistance programs as well as insurance enrollment.
  • Assists clients in the development plan of their adherence plan; monitors client caseload to ensure regiment adherence and clinical follow-up visits.
  • Works collaboratively with clinical PrEP providers.
  • Provides outreach to all relevant communities; designs, implements, and distributes advertising and educational campaigns.
  • Keeps abreast of all federal, state, and Rutgers regulations, laws, and policies.
Position Status Full Time
Hours Per Week
Daily Work Shift Day
FLSA Exempt
Grade 22S
Position Salary
Annual Minimum Salary 51983.000
Annual Mid Range Salary 62853.000
Annual Maximum Salary 73723.000
Standard Hours 37.50
Union Description HPAE, Local 5094
Payroll Designation PeopleSoft

Information about the benefits provided to Rutgers employees can be found at:

Seniority Unit
Terms of Appointment Staff - 12 month
Position Pension Eligibility ABP


Minimum Education and Experience
  • Bachelor’s Degree in Social Work, Counseling, Psychology or relevant field, and two (2) years experience as an HIV tester/counselor.
Required Knowledge, Skills, and Abilities
  • Computer literacy with competence in Microsoft Office components.
  • Excellent interpersonal skills and the ability to work as a member of a team as well as function independently.
  • Must possess excellent written and verbal communication skills.
  • Detail-oriented and strong organizational skills.
  • Must be able to work flexible hours.
Preferred Qualifications
  • NJDOH HIV counselor certification.
  • Knowledge of Newark community.
  • Bilingual skills (English/Spanish).
Equipment Utilized
Physical Demands and Work Environment
  • Working at multiple workstations in a shared environment.
  • Extensive reading, extended sitting, ability to move from unit to unit across the Newark campus.
  • Lifting up to 10 lbs (on occasion more based upon patient demands).
  • Occasional (less than 1/3 of time) exposure to blood borne pathogens that requires use of personal protective equipment.
Special Conditions

Posting Details

Posting Number 17ST3239
Posting Open Date
Special Instructions to Applicants
Regional Campus Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus Newark (RBHS)
Location Details

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address:

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents
  1. Resume
Optional Documents
  1. Cover Letter/Letter of Application