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Investigation and Resolution Specialist

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Position Details

Position Information

Recruitment/Posting Title Investigation and Resolution Specialist
Job Category Staff & Executive - Human Resources
Department Employment Equity

Rutgers, The State University of New Jersey, is a leading national research university and the state of New Jersey’s preeminent, comprehensive public institution of higher education. Established in 1766 and celebrating a milestone 250th anniversary in 2016, the university is the eighth oldest higher education institution in the United States. More than 67,000 students and 22,000 faculty and staff learn, work, and serve the public at Rutgers locations across New Jersey and around the world.

Rutgers University–New Brunswick took root more than 250 years ago. We are the state’s most comprehensive intellectual resource—the flagship campus of Rutgers, The State University of New Jersey, as designated by the Association of American Universities. We are the region’s most high-profile public research institution and a leading national research center with a global impact.

Posting Summary

Rutgers, The State University of New Jersey, is seeking a Investigation and Resolution Specialist to provide support to the Office of Employment Equity. This position reports to the Director of the Office of Employment Equity (“OEE”) and is responsible for investigating formal and informal complaints of discrimination, harassment, and retaliation under the university’s Policy Prohibiting Discrimination and Harassment (i.e., complaints brought against faculty, staff, and individuals who do business with the university) across the three campuses. Also investigates complaints arising under the university’s Workplace Violence Policy, the Policy Prohibiting Sexual Harassment, Sexual Violence, Relationship Violence, Stalking, and Related Misconduct by Employees and Third Parties, and the Conscientious Employee Protection Policy. Will facilitate resolution of formal and informal complaints. Among the key duties of this position are the following:

• Conducts investigations into alleged violations of the university’s Policy Prohibiting Discrimination and Harassment (“Policy 60.1.12”) in accordance with state and federal laws, regulations, and applicable case law.
• Authors investigation reports that include factual determinations and analysis.
• As appropriate, handles intake responsibilities pursuant to Policy 60.1.12 and referral of complaints that are not under OEE’s purview to the appropriate office.
• Investigates complaints arising under the university’s Workplace Violence Policy, the Conscientious Employee Protection Policy and the Policy Prohibiting Sexual Harassment, Sexual Violence, Relationship Violence, Stalking, and Related Misconduct by Employees and Third Parties.
• Facilitates resolution of formal and informal complaints, as assigned.
• Uses program metrics to analyze data and report to the Director on trends and operational performance.
• Assists with the revision of Policy 60.1.12 and related procedures and practices.
• Assists with the development of university policies, procedures and practices related to Policy 60.1.12.
• Serves as a resource to the university community concerning EEO/AA laws, policies and guidelines.
• Provides training and information to the university community related to discrimination, harassment and retaliation matters.
• Monitors relevant federal (e.g., Title VII, Title IX, ADA) and state (e.g., NJLAD) legal developments (including developments related to administrative agencies such as the EEOC and OCR) and makes recommendations as appropriate.
• Understands and contributes to the overall purpose and work of the OEE.
• Completes various other duties and tasks as assigned.

Position Status Full Time
Hours Per Week
Daily Work Shift Day
FLSA Exempt
Grade 06
Position Salary
Annual Minimum Salary 63468.000
Annual Mid Range Salary 80334.500
Annual Maximum Salary 97201.000
Standard Hours 37.50
Union Description Administrators Confidential
Payroll Designation PeopleSoft

Information about the benefits provided to Rutgers employees can be found at:

Seniority Unit
Terms of Appointment Staff - 12 month
Position Pension Eligibility ABP


Minimum Education and Experience

• A Bachelor’s degree is required or an equivalent combination of education and/or experience that demonstrates comprehensive knowledge and understanding of field.
• Five years of professional experience involving significant responsibilities in investigative and/or employee relations work.

Required Knowledge, Skills, and Abilities

• Demonstrated ability to conduct investigations; to analyze, interpret, and apply complex laws, rules and regulations; to draw reasonable conclusions; to write investigation reports; to recommend effective action under established timelines; and to facilitate resolution of complaints.
• Demonstrated high level of teamwork, initiative, dependability, versatility and flexibility.
• Requires MS Office 2010 proficiency.
• Knowledge of laws prohibiting discrimination, harassment, and retaliation, including applicable case law, regulations, guidelines, and trends.
• Excellent organizational, problem-solving, and analytical skills.
• Demonstrated ability to function independently and meet timeframes for completion of work.

Preferred Qualifications

• J.D. or Master’s degree preferred.
• Litigation experience preferred.
• Experience in a higher education setting preferred.

Equipment Utilized
Physical Demands and Work Environment
Special Conditions

Posting Details

Posting Number 17ST3202
Posting Open Date 09/05/2017
Special Instructions to Applicants
Regional Campus Rutgers University-New Brunswick
Home Location Campus Cook (RU-New Brunswick)
Location Details

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address:

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have prior experience in higher education?
    • Yes
    • No
  2. * Do you have a law degree?
    • Yes
    • No
  3. * Have you conducted employment investigations previously?
    • Yes
    • No

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter/Letter of Application
Optional Documents