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Health Technician III

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Please see Special Instructions for more details.

Notice to AFSCME Local 1761 union members: To apply, an application must 9/1/17. Although AFSCME Local 1761 members have priority consideration, outside applications are accepted as well. For additional information on positions posted on New Brunswick/Piscataway campuses call (848)932-3869.

Position Details

Position Information

Recruitment/Posting Title Health Technician III
Job Category AFSCME 1761 (COLT)
Department Rutgers Health Services

Rutgers, The State University of New Jersey, is a leading national research university and the state of New Jersey’s preeminent, comprehensive public institution of higher education. Established in 1766 and celebrating a milestone 250th anniversary in 2016, the university is the eighth oldest higher education institution in the United States. More than 67,000 students and 22,000 faculty and staff learn, work, and serve the public at Rutgers locations across New Jersey and around the world. Rutgers University–New Brunswick took root nearly 250 years ago. We are the state’s most comprehensive intellectual resource—the flagship campus of Rutgers, The State University of New Jersey, as designated by the Association of American Universities. We are the region’s most high-profile public research institution and a leading national research center with a global impact.

Posting Summary

Rutgers, the State University of New Jersey is seeking a Healthcare Technician to work for Student Health Services. .
• Facilitates patient care at Health Centers providing reception services, making appointments, answering and directing telephone calls, chart organization and reports, daily schedules, receiving payment for services and general front office operations.
• Helps coordinate student care quickly and efficiently.

Position Status Full Time
Hours Per Week 35
Daily Work Shift Day
FLSA Nonexempt
Grade 13
Position Salary
Annual Minimum Salary 35856.900
Annual Mid Range Salary 42194.270
Annual Maximum Salary 48531.630
Standard Hours 35.00
Union Description AFSCME - Local 1761 COLT
Payroll Designation PeopleSoft

Information about the benefits provided to Rutgers employees can be found at:

Seniority Unit
Terms of Appointment Staff - 12 month
Position Pension Eligibility PERS


Minimum Education and Experience

Requires a high school/vocational school education or equivalent and three years clerical experience in a health care services or similar service environment. Requires demonstrated data entry/word-processing/typing skills; working knowledge and the ability to use basic spreadsheet, word-processing, database, and/or email software; and experience using a scanner and medical management system, and reading and completing health forms and medical documents. Must have effective client service skills. Must be able to communicate effectively; maintain confidentiality; be courteous and tactful under stress; and process cash, credit card, check payments. Medical Assistant Certificate preferred. May involve evening and weekend work.

Required Knowledge, Skills, and Abilities

Educational requirements include:
High school/vocational school or equivalent.

Three years clerical experience in a health care services environment including experience with computers (e.g. email, scanner, medical management system).

(A) Ability to answer telephone and be understood in the English language.
(B) Ability to perform multiple tasks at one time (greet student, answer telephone, enter data into computer).
© Ability to read health history forms and other medical documents.
(D) Ability to deal with many students each day.
(E) Ability to understand and communicate in the English language.
(F) Ability to communicate with insurance companies and verify insurance.
(G) Ability to enter data into computer, read data in it, scan documents and manage email.
Demonstrated commitment to understanding diversity and multicultural issues.

Preferred Qualifications

Experience in healthcare environment with basic understanding of medical insurance.

Equipment Utilized

Medicat – electronic health records software; electronic scanning and copiers; Microsoft Word, Excel, & Power point.

Physical Demands and Work Environment
Special Conditions

May involve evening and weekend work.

Posting Details

Posting Number 17ST3119
Posting Open Date 08/24/2017
Special Instructions to Applicants

Notice to AFSCME Local 1761 union members: To apply, an application must 9/1/17. Although AFSCME Local 1761 members have priority consideration, outside applications are accepted as well. For additional information on positions posted on New Brunswick/Piscataway campuses call (848)932-3869.

Regional Campus Rutgers University-New Brunswick
Home Location Campus College Ave (RU-New Brunswick)
Location Details

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address:

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Are you currently a member of AFSCME 1761 (COLT)?
    • Yes
    • No

Applicant Documents

Required Documents
  1. Resume
Optional Documents
  1. Cover Letter/Letter of Application