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Assistant Athletic Director – Ticketing and Data Analytics

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Position Details

Position Information

Recruitment/Posting Title Assistant Athletic Director – Ticketing and Data Analytics
Job Category Staff & Executive - Athletics
Department Athletics Mktg & Communication

The Rutgers Division of Intercollegiate Athletics sponsors 24 intercollegiate sports, comprised of 14 women’s and 10 men’s programs, that compete at the Division I level. The Scarlet Knights are members of the prestigious Big Ten Conference, the nation’s premier academic and athletic conference, after officially joining the league on July 1, 2014. Known as “The Birthplace of College Football”, Rutgers hosted Princeton on Nov. 6, 1869 in the first intercollegiate football game, with RU earning a 6-4 victory.

Posting Summary

Rutgers, The State University of New Jersey, is seeking an Assistant Athletic Director – Ticketing & Data Analytics for The Rutgers Division of Intercollegiate Athletics. This position is responsible for the overall organization of the Athletic Ticket Office and ticket sales partnership activities, which also includes directing daily and game operations for all Rutgers ticketed sports, high school, NCAA and other outside events hosted by Rutgers University.

Among the key duties of this position are the following:
• Trains and manages ticket staff on importance of customer service regarding ticketing and donor relations.
• Maintains Paciolan automated ticketing system, including Evenue online ticketing.
• Executes sales action plans in coordination with outsourced ticket sales provider.
• Manages CRM and data warehouse systems and processes.
• Directs event operations for ticket office.
• Works with Development to manage the priority point system, as well as elevate annual fund performance.
• Analyze the secondary market and develop variable pricing standards to maximize revenue.

Position Status Full Time
Hours Per Week
Daily Work Shift
FLSA Exempt
Grade 06
Position Salary
Annual Minimum Salary 63468.000
Annual Mid Range Salary 80334.500
Annual Maximum Salary 97201.000
Standard Hours 40.00
Union Description Admin Assembly (MPSC)
Payroll Designation PeopleSoft

Information about the benefits provided to Rutgers employees can be found at:

Seniority Unit
Terms of Appointment Staff - 12 month
Position Pension Eligibility ABP


Minimum Education and Experience

• Requires a bachelor’s degree preferably in Business, Communications, Marketing or related field or an equivalent combination of education and/or experience.
• Also requires a minimum of 5 years of experience in ticket sales or data analytics, preferably in collegiate athletics or elsewhere in the sports industry.

Required Knowledge, Skills, and Abilities

• Ability to work nights and weekends.
• Must possess excellent organizational, communication and public relations skills.
• Must have supervisory leadership experience.
• Must be computer literate, and possess and retain a valid driver’s license.

Preferred Qualifications

• Experience with Paciolan ticketing software, CRM solutions, data warehouse management, Tableau dashboards, and other related platforms preferred

Equipment Utilized
Physical Demands and Work Environment
Special Conditions

Posting Details

Posting Number 17ST2953
Posting Open Date
Special Instructions to Applicants
Regional Campus Rutgers University-New Brunswick
Home Location Campus Livingston (RU-New Brunswick)
Location Details

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address:

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents
  1. Resume
Optional Documents
  1. Cover Letter/Letter of Application
  2. List of References