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Peer Support Specialist III Per Diem

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Position Details

Position Information

Recruitment/Posting Title Peer Support Specialist III Per Diem
Job Category Staff & Executive - Healthcare - Other
Department UBHC-P - Mom2Mom
Overview

Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC’s 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.

Posting Summary

Rutgers, The State University of New Jersey is seeking a Peer Support Specialist III, Per Diem for the Mom2Mom Call Center at Rutgers, University Behavioral Health Care.

Works under the supervision of the Call Center’s team of Mental Health and Peer Support Specialists providing person centered, culturally competent, and “consumer friendly” services to individuals who contact the Call Center. Receives telephone, chat, and text requests for service, undertakes review of the service need of the caller or consumer, and responds by offering peer support and appropriate referrals and disposition.

• Develops and maintains a peer to peer relationship with individuals served so that he/she can identify emotional, psychiatric or behavioral changes with may require further support.
• Responds to referrals, inquiries, and other contacts with professionals, outside agencies, and other parties in a professional and cordial manner.
• Assists the individual served to effectively address the identified problem, and/or refers the individuals served to the appropriate clinical staff.
• Demonstrates awareness of co-occurring substance abuse disorders and cultural factors that affect patterns.
• Demonstrates awareness that the CASE model is the tool used by UBHC to assess suicide risk.
• Demonstrates the ability to identify contacts that need a higher level of intervention, and follow departmental protocol for handling and triaging crisis or high risk calls.
• Demonstrates the ability to identify contacts that need a higher level of intervention, and follow departmental protocol for handling and triaging crisis or high risk calls.
• Documents all contact information in accordance with departmental protocols and accurately and appropriately inputs data in unit’s informational system.
• Maintains comprehensive and up-to-date knowledge of eligibility and admission criteria for units, programs and contracts served by the Center.
• Performs other related duties as assigned.

Position Status Per Diem
Hours Per Week
Daily Work Shift Rotating
FLSA Nonexempt
Grade 99H
Position Salary
Annual Minimum Salary 0.000
Annual Mid Range Salary 0.000
Annual Maximum Salary 0.000
Standard Hours 1.00
Union Description
Payroll Designation PeopleSoft
Benefits

Information about the benefits provided to Rutgers employees can be found at: http://uhr.rutgers.edu/benefits/benefits-overview

Seniority Unit
Terms of Appointment Staff - 12 month
Position Pension Eligibility None

Qualifications

Minimum Education and Experience

• Requires a high school diploma or equivalent.
• At least three years of lived experience in law enforcement, education system, child protective services, parenting a child with a disability or other previous relevant experience.
•Must have experience with Microsoft Office (word, Excel, etc.).

Required Knowledge, Skills, and Abilities

• Must be able to work independently and as a member of a team.

Preferred Qualifications
Equipment Utilized
Physical Demands and Work Environment

• The employee must be able to speak clearly and write proficiently and focus on the task at hand despite numerous interruptions. Must be able to sit for extended periods of time and document into an electronic contact record. May be required to lift up to 20lbs.

• The work environment requires handling phone requests under time and decision-making pressure. Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting. Handles emergency or crisis situations.

Special Conditions

• May be required to work nights and weekends.
• Multiple positions available.

Posting Details

Posting Number 17ST2935
Posting Open Date
Special Instructions to Applicants
Regional Campus Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus Piscataway (RBHS)
Location Details

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a high school diploma or equivalent (ex. GED)?
    • Yes
    • No
  2. * Do you have at least three (3) years of lived experience in law enforcement, education system, child protective services, or parenting a child with a disability?
    • Yes
    • No
  3. * Do you have experience with/as a foster parent or with DYFS/DCP&P?
    • Yes
    • No

Applicant Documents

Required Documents
  1. Resume
Optional Documents
  1. Cover Letter/Letter of Application